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Energy-and-Utilities-Cloud PDF & Valid Exam Energy-and-Utilities-Cloud Book
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>> Energy-and-Utilities-Cloud PDF <<
First-hand Energy-and-Utilities-Cloud PDF - Salesforce Valid Exam Salesforce Energy and Utilities Cloud Accredited Professional Exam Book
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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q70-Q75):
NEW QUESTION # 70
An energy and utilities company wants to use objects for multi-site locations What three objects can they use out of the box?
- A. Service Point
- B. Quote
- C. Premises
- D. Service Account
- E. Asset
Answer: A,C,D
Explanation:
For an energy and utilities company looking to manage multi-site locations using Salesforce Energy and Utilities Cloud, the following objects can be utilized out of the box: A. Service Account: Represents the account receiving the service and can be used to organize and relate to multiple service locations. C. Service Point: Represents a specific physical location where services are delivered or measured, such as a metering point for utilities. D. Premises: Represents the physical location or property where service points are located, enabling the organization of multiple service points within a larger geographical or physical area.
These objects collectively facilitate the effective management of multi-site locations, providing a structured approach to tracking service delivery and consumption across different sites. Reference = The Salesforce Energy and Utilities Cloud documentation outlines the use of these objects within the standard data model, providing a foundation for managing complex site structures and utility services: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/
NEW QUESTION # 71
A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?
- A. Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
- B. Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
- C. Work with an external debt collection agency to ensure customers pay their outstanding amount.
- D. Use the Create Payment Plan action in the Contact Center Console.
Answer: D
NEW QUESTION # 72
An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?
- A. Extend the entries of record types on inventory item object.
- B. Extend the value list on the product family picklistfor product object.
- C. Extend the value list on the status picklist for cases
- D. Extend the value list on the service type picklist for service points
- E. Extend the entries of record types on account object.
Answer: A,B,D
Explanation:
When an energy company wants to sell additional commodity products related to services beyond electricity and gas, it needs to consider enhancing the Salesforce Energy and Utilities Cloud by: B. Extending the value list on the product family picklist for the product object to accommodate new product types. C. Extending the value list on the service type picklist for service points to include new services. E. Extending the entries of record types on the inventory item object to manage additional products in inventory.
These enhancements ensure the system accurately reflects the company's expanded offerings, enabling effective management and sales of a broader range of services and products.References= The Salesforce Energy and Utilities Cloud data model documentation and customization guides provide information on extending picklists and record types to accommodate new products and services, allowing companies to tailor the platform to their evolving business needs:https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_
NEW QUESTION # 73
When considering data mastery in Energy and Utilities Cloud, which two types of data should remain mastered in the relevant legacy application?
- A. Meter reading data
- B. Contact data
- C. Billing related data
- D. Caserdated data
Answer: A,C
Explanation:
In the context of data mastery in Salesforce Energy and Utilities Cloud, certain types of data should remain mastered in the relevant legacy applications due to their specialized nature and the complexities involved in their management. These include: C. Meter Reading Data: Typically generated by systems dedicated to capturing and processing readings from energy meters. This data is central to billing and consumption analysis and often requires specialized systems to manage. D. Billing Related Data: Involves complex calculations, tariff management, and financial transactions. Legacy billing systems are usually deeply integrated with financial management processes and may be subject to regulatory compliance requirements. Keeping these data types mastered in their respective legacy systems while integrating them with Salesforce for visibility and customer service can offer the best balance of specialized control and comprehensive customer management. Reference = Salesforce Energy and Utilities Cloud documentation often discusses integration strategies for legacy systems, particularly for critical and complex data types like meter readings and billing information, highlighting best practices for achieving a comprehensive view of customer data: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/
NEW QUESTION # 74
An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?
- A. A picklist attribute can be configured and associated to the base object type.
- B. A Velocity Picklist can be configured and related to Produc12 object
- C. A picklist field can be added to the Prodoct2 object
- D. A picklist attribute can be configured and associated to each product individual
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